Question 1

Why should I choose Finco over Excel or free templates?

Accepted Answer

Excel spreadsheets and free invoice templates pose significant risks for businesses operating in Tunisia. Common problems include duplicate invoice numbers — which is illegal under Tunisian tax law —, manual VAT and FODEC calculation errors, accidental data loss without recovery options, and unprofessional-looking documents that damage your brand image. Furthermore, an Excel-based invoice holds no legal standing during a tax audit. Finco eliminates all these risks through automatic sequential invoice numbering, automated calculation of all Tunisian taxes (VAT, FODEC, withholding tax, stamp duty), secure cloud backup of your data, and professional invoice templates that comply with regulations. The software is accessible from any internet-connected device, and your data is protected with bank-level encryption. By choosing Finco, you gain productivity, full tax compliance, and a professional image with your clients.

Question 2

Is Finco compliant with Tunisian tax regulations?

Accepted Answer

Yes, Finco is 100% compliant with all current Tunisian tax regulations. The software automatically handles every specificity of the Tunisian tax system: VAT calculation at all applicable rates (7%, 13%, 19%), FODEC management, withholding tax (retenue à la source), stamp duty, and complex partial payment scenarios. Every invoice generated includes all mandatory information required by the tax administration. Finco is also certified by ANCE (Agence Nationale de Certification Électronique) for electronic invoicing, meaning the software meets all technical requirements of the TTN (Tunisie TradeNet) platform. Even accountants and accounting firms in Tunisia recommend Finco to their clients to ensure complete compliance. The system automatically updates with every change in tax legislation, ensuring you remain fully compliant without any additional effort. Whether you operate as a sole proprietor, auto-entrepreneur, or incorporated company, Finco adapts to your fiscal obligations.

Question 3

What happens if I stop paying? Do I lose my data?

Accepted Answer

You will never lose your data with Finco. If you decide to cancel your Pro subscription, your account automatically reverts to the free plan, which allows up to 20 invoices per month with unlimited client access. All your historical invoices, quotes, delivery notes, and client data remain fully accessible and searchable. At Finco, we believe your business data belongs to you. You can export all your data at any time in PDF or Excel format. There is no vendor lock-in, no restricted access to your history. Additionally, your data is stored on secure servers with automatic daily backups. Even after an extended period of inactivity, your account and all your information remain intact. Our policy is simple: zero data loss, zero unpleasant surprises, and complete transparency about how your information is managed. Your business continuity is our priority.

Question 4

How quickly can I get started with Finco?

Accepted Answer

You can start using Finco in less than one minute. Registration is free and only requires an email address and basic company information: name, tax ID, address, and logo. No credit card is required to get started. Once registered, you can immediately create your first invoice, add clients, and configure your products and services. Finco's interface is designed to be intuitive and accessible to any Tunisian entrepreneur, even without accounting or technical knowledge. No training required, no consultant to hire, no software installation — everything works directly from your web browser or mobile app. If you need help, our support team assists you in real time through the built-in chat. You can also import your existing client list and product catalog to speed up your setup. Thousands of Tunisian businesses have already started with Finco in just a few minutes.

Question 5

Does Finco help me get paid faster?

Accepted Answer

Absolutely. Finco includes several features specifically designed to accelerate your cash collection. The dashboard provides a clear, real-time view of all your invoices: paid, pending, and overdue. With a single click, you can send professional SMS reminders to clients with unpaid invoices, directly from the application. The payment tracking system allows you to record partial payments, automatically generate client account statements, and quickly identify late payers. Your clients receive professional invoices with clearly stated payment terms, reducing disputes and delays. Many Finco users report a 40% reduction in payment delays after adopting the software. The system also generates aging reports showing exactly how long each invoice has been outstanding, helping you prioritize collection efforts. By combining fast invoicing, automated tracking, and intelligent reminders, Finco transforms your cash flow management.

Question 6

Can my accountant and team also use Finco?

Accepted Answer

Yes, Finco offers unlimited multi-user access at no additional cost, regardless of your plan. You can invite your accountant, sales team, stock manager, and any other team member. Each user gets their own login with customizable permissions based on their role. Your accountant can access Finco directly to review invoices, generate financial reports, and prepare tax declarations, eliminating file exchanges by email and time-consuming back-and-forth communication. Your sales team can create quotes and invoices on the go from the mobile app. The business owner maintains complete visibility through the dashboard with real-time statistics on revenue, expenses, and outstanding payments. This collaborative approach centralizes all your commercial operations in a single tool, improves communication between team members, and significantly reduces data entry errors. Whether your team has 2 or 20 people, Finco scales with your business needs.

Question 7

What support do I get if I encounter problems?

Accepted Answer

Finco provides comprehensive and responsive customer support, tailored to the needs of Tunisian businesses. You benefit from an in-app chat with real-time responses, phone support available Monday through Friday from 9 AM to 5 PM, and WhatsApp assistance for quick questions. Our support team consists of advisors specifically trained in Tunisian taxation, invoicing processes, and compliance requirements. Whether your question is about VAT calculation, configuring withholding tax, or activating electronic invoicing with TTN, you receive a precise and personalized answer. In addition, Finco provides practical guides, video tutorials, and a knowledge base to support you daily. For new users, we offer free onboarding sessions to help you get the most out of the platform. Our commitment: no question goes unanswered, and every user receives the attention they deserve. We speak your language and understand your business challenges.

Question 8

Can I use Finco for international clients too?

Accepted Answer

Yes, Finco is perfectly suited for Tunisian businesses working with international clients. The software supports multiple currencies (Euro, US Dollar, Libyan Dinar, and many more) and allows you to create invoices in your client's preferred currency. The system automatically handles different tax configurations based on transaction type: goods export, international service provision, or local sales. Your invoices can be generated in French, English, or Arabic, facilitating communication with business partners worldwide. Finco automatically calculates VAT exemptions applicable to export operations under Tunisian regulations. Many Tunisian businesses in IT services, textile, agrifood, and tourism sectors already use Finco to manage both their local and international invoicing from a single unified platform. The software also supports multi-currency reporting, allowing you to track your international revenue alongside domestic sales in a consolidated dashboard.

Invoicing and business management software for Tunisia online

Everything you need to manage
your business

Professional Documents

Why Choose Finco?

For all business sectors

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Service Providers

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Free

Pro

Ready to invoice like a pro?

Intuitive

Available

All-inclusive

Transparent

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Frequently Asked Questions